"Our philosophy is simple; give us good files and we will make great looking prints."
The following protocols will add greatly to the final success of your Frontier photo printing project, whether you are submitting files from digital cameras or scans. Proper submissions are required for us to support stated turnaround times and print quality. Files which are not supplied in correct form may take more time and may incur additional charges for computer time or RUSH printing.
Basic File Protocol
- All files must be uncompressed RGB - TIFF or JPEG.
- Always choose or convert to the sRGB color space.
- All files must be supplied at the final size of the print requested.
- All files must be flattened after deleting all unused channels or paths.
- Never include files that are not to be printed.
- Never submit files as greyscale or CMYK.
Tips For Improved Success
- The Frontier system utilizes an sRGB color space, so capturing images as sRGB is optimum. When starting from RAW captures or scans always try to convert directly to sRGB.
- Remember that as a high-speed machine printer, the Frontier always crops 3 to 4% on all four sides; therefore never allow critical information to be near the edge of the file.
- When submitting orders, create separate folders on your CD for files of the same size prints, i.e.: 4×6 matte, or 8×12 glossy.
- Resolution is a complex issue. The Frontier printer prefers files to be 300 ppi at final size. This is the optimum starting point; however, we know that files which are much smaller will work quite well. Some testing may be appropriate to establish personal protocols. With this in mind we highly recommend that you never resize or "resample" the file in Photoshop to make it larger. The interpolation in the printer is superior to what can be done in your software.
- Be aware that some digital cameras record images at a 4×5.3" proportion. Please note that this is not a stardard print size. Files submitted at this size where a 4×6 print is requested will be automatically cropped on the 4 inch side to fill the 6 inch paper with the 5.3 inch image.

